Customer Support Customer Care Phone: 1-800-876-6827 Fax: 1-800-833-1211 Email: Contact Form Monday through Friday6:00 a.m. – 5:00 p.m. PT Hotline support Phone: 1-888-876-0827 Monday through Friday5:00 a.m. – 6:30 p.m. PTSaturdays5:00 a.m. – 5:00 p.m. PTHotline subscribers only