Order Status
You can check the shipping status or reprint a receipt for any order you have placed with the NNA — including online, phone, and mail — at any time in your Order History.
Please check to ensure you have provided all requested information to produce custom items such as seal stamps or embossers. Once your documents have been received, your stamp will be shipped within 3 business days.
Please check here for updates and alerts for deliveries affected by disruptions in service.
If you have any questions about the status of an order, please contact a customer service representative at 1-800-US NOTARY (1-800-876-6827) Monday through Friday, 6:00 a.m. - 5:00 p.m. PT, or send us an email.
Application Status
For Florida applications, please contact the NNA directly. For any other state, please download a checklist here for step-by-step guidance and state-specific instructions.
Once the NNA submits your application (for Florida only), it can take up to 5 business days for processing. They will contact you if any information is missing or incorrect. Your application will remain pending until we hear back from you and any errors are corrected.
Once the application is complete, we will forward it to the proper state commissioning agency. You will receive your Notary commission once the state has processed the application.
State Processing Time for Application
The actual processing time for your application happens after the NNA submits it the state agency.
Florida: 1-2 weeks (estimated)
To check the status of your application, please contact our Support team at 1-800-US-NOTARY (1-800-876-6827) Monday through Friday, 6 a.m. - 5 p.m. PT or fill out the form below, and we will get back to you within 24 hours.