FindaNotary.com: All your burning questions answered!

Updated 12-18-23. We launched FindaNotary.com to empower clients to come to you! The directory is designed and optimized to capture tens of thousands of searches each month from people seeking Notary services. If you’re not listed, you can’t be found. But how does it work, and how do you get in on it? We’ve assembled this list of frequently asked questions to give you the answers you need to get started and begin generating new business!

What is FindaNotary.com?

FindaNotary.com is an online directory where customers can easily connect with Notaries near them. All you need to do is buy a subscription, fill out your profile details through MyNNA and get ready to be found! Customers can use the site to easily locate and contact mobile Notaries in their area for notarizations.

How do customers contact me on FindaNotary.com?

Easily! Every FindaNotary listing includes a click-to-call feature and an email feature so customers can connect with you. The details you provide in your profile help customers learn more about you, including your available business offerings, service area, any special skills you have, such as language fluency, and much more.

Who is eligible for a FindaNotary.com listing?

Because FindaNotary.com will help customers find mobile Notaries who can visit their homes or other convenient public locations, we want to ensure signers know that any Notary they contact through the site is trustworthy. That’s why listings will be available to Notaries who have been background screened through the NNA.

Why do I need an NNA background screening?

This screening ensures you are qualified and trusted to enter people’s homes and safeguard their private information. The reason Notaries who pass this screening earn such a high level of trust is that it includes data from national, state, and countysources, including:

Social Security and Motor Vehicle Records
Federal District and County Criminal Courts
National Sex Offender and Terrorist Watch Lists
Nationwide Criminal Database

What if I don't have a background screening?

You can purchase a background screening and a subscription for a FindaNotary.com listing by visiting our page. You can also call our Customer Care team at 1-800-876-6827 and one of our team members will be happy to assist you.

How is FindaNotary.com different from SigningAgent.com?

SigningAgent.com serves Notary Signing Agents who work with lenders, title companies, and signing services specializing in loan document signings. FindaNotary.com will be a resource to help individuals find Notaries for personal, general Notary work on documents such as healthcare, legal, or small business documents that require notarization.

If you are a Signing Agent also offering general mobile Notary services, FindaNotary.com provides an excellent way for customers outside the mortgage industry to find your business. And if you’ve been background screened for your NSA work, you're already qualified for a listing on FindaNotary.com.

Is there a fee to sign up for FindaNotary.com?

The annual subscription fee is $99. That’s just $8.25 a month to have your profile discoverable online 24/7 for a year on the most visible and active Notary directory in the country.

How do I sign up for FindaNotary.com?

Getting listed is easy! Just visit our purchase page and complete your checkout. Afterward, you’ll receive an email with instructions to fill out your profile.

How do I keep up with the latest news?

Please continue to watch NationalNotary.org and The National Notary Bulletin for updates on new FindaNotary.com developments.

David Thun is the Assistant Managing Editor at the National Notary Association

103 Comments

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Candy

10 Oct 2024

I have ?… my uncle has handwritten a letter to leave his home, property and belongings to me.. is a hand written document acceptable to notorize or should it be something tyed up… please help so I can make the next steps to help him with this info. He’s old and only has me left in his life so wants things to stay with family

National Notary Association

11 Oct 2024

Hello. We are sorry, but we cannot provide legal advice regarding the validity or steps to complete a handwritten will. You or your uncle would need to contact a qualified attorney to request legal advice and instructions.

ay@akshatanotaryservices.com

06 Sep 2024

Hello NNA Team, This is a great initiative by NNA, I love the idea. Today signed up for this service, very optimistic about it. Thanks for helping the Notary Community with excellent toolset 🙏 Best Regards, Akshata Yarabandi akshatanotaryservices.com Notary Public | Loan Signing Agent Santa Clara, CA

Charles

18 Jun 2024

I joined NNA for 4 years, I reached out to them, because I didn't get any acknowledgement regarding becoming a member. I expected a membership certificate that can be hanged on the wall for clients to see your legitimacy. I was told that they don't issue certificates. The NNA should issue a certificate of acknowledgement, that you are legit. Their cost won't be more than $ 1.50,if that much. I agree the $ 99, is too much, as a NY notary, I would have to get 50 clients at $ 2, to pay for a one year membership. The idea of a business is to make money, not to give money away, without making a profit. I would like to mention again, the NNA should start giving acknowledgement membership certificates, with dates of expiration.

27 Jun 2024

Hello. Thank you for your feedback and suggestion. We've forwarded your message to our Marketing team.

moniyanotti67@gmail.com

13 May 2024

How do I make corrections to my findanotary listing? I made some spelling errrors.

28 May 2024

Hello. You will need to log in to your My NNA account. Once you are logged in, there is a tab on the left-hand side that says “My Find a Notary Profile” where you can edit your profile details.

gisellegonzalez1995@gmail.com

21 Jan 2024

Hi, I have been listed on find a notary for a couple of months now, I have not received a single listing for general notary work, please advise if there is something I am missing on my profile.

29 Feb 2024

Hello. Thank you for reaching out and bringing this to our attention. We’re sorry to hear that you haven't received any listings. Here are a few things you can review to ensure your profile is optimized: • Profile Completeness: Have you filled out all the necessary information on your profile? A complete profile with detailed information about your services, experience, and qualifications can attract more potential clients. • Service Area /Type: Is your service area accurately specified on your profile? Clients often search for notaries based on their location, so it's essential to ensure that your service area is clearly defined. • Keywords and Descriptions: Have you included relevant keywords and descriptions in your profile that potential clients might use when searching for notary services? Adding keywords related to your expertise and services can improve your visibility in search results. • Profile Updates/ Availability: When was the last time you updated your profile? Regularly updating your profile with any changes to your services or availability can keep your listing fresh and relevant.

lottofthisnthatnotary@gmail.com

27 Dec 2023

I am a NSA who was certified through a different company. How do I sign up on signingagents.com and what is the fee? Also, what does the membership include. It seems like so paid for a membership but everything is still an additional charge. Why not make the fees up front in a bundle package instead of nickle and dimming agents?

19 Jan 2024

Hello and thank you for contacting us. A member of our Customer Care Team will be contacting you directly to help answer your questions and address your concerns.

June Siegel

26 Nov 2023

Will the new site have better filters and will it be easier to use than the signingagent.com directory? I still have problems locating a notary in specific areas because of the setup. Is there a sale price at this time (Nov 23)?

Customers can use the site to easily locate and contact Notaries in their area for notarizations. When filling out your profile, you can specify details like where you’re located, the services you offer, the languages you speak, times you are available, etc. As of January 2024, a 1-year FindaNotary subscription costs $99. More information on how FindaNotary.com differs from SigningAgent.com can be found here: https://www.nationalnotary.org/campaign/find-a-notary-vs-signing-agent

notary@tarareed.org

24 Nov 2023

Hi, I am listed on Find A Notary, but when I search my zip code or city, it doesn't pop up at all. Instead other zip codes and cities are listed before me. Also, is there a way for people to search by name? Thank you!

Thank you for reaching out and we apologize for the inconvenience. We did a zip code search and experienced the same issue. A ticket has been submitted to have the issue reviewed. This will take approximately 24 to 48 hours to resolve. We will follow up with you once the issue is resolved.

Virginia Kathleen Johnson

01 Nov 2023

Are customers able to leave a review for services rendered?

14 Nov 2023

Hello. Currently, there are no features available for leaving reviews. However, as we consistently use the product and actively seek opportunities for enhancement, a review functionality may be something we explore.

mommalina7@hotmail.com

25 Oct 2023

I signed up a couple months ago & STILL not showing up on listing???

26 Oct 2023

Hello. We're very sorry you are having issues with your profile. We have contacted our Customer Care team and technical support staff about your issue, and your profile should be live now. A Customer Care representative should also contact you to make sure everything is in order. If you have any follow-up questions or concerns, please call us at (800) 876-6827.

hello@northwestnotary.com

20 Oct 2023

How do you add services to my find a Notary profile

Hello. Our Customer Care team reviewed your profile and it appears services have been added. However, if you need any additional assistance, please contact us.

Melissa L Sineton

19 Sep 2023

I look forward to the outcome of the site to see how beneficial it’ll be for business in my area. How will we know if it came from FindANotary? That’s not a bad price for marketing and it’s a tax write off.

17 Oct 2023

Hello. We're glad you are giving FindANotary.com a test drive. When you are contacted, the email will clearly mark it is from FindANotary.com. In the case of a phone call, we recommend you ask how they found you. Let us know if you have any other questions.

Susan

31 Aug 2023

How is the new findanotary website being marketed?

08 Sep 2023

Hello. Hello. We actively market FindaNotary on Google and other search engines. The directory will give customers seeking Notary services to ability to filter their search to find the exact Notary they need when they need it. For example, customers will be able to search Notaries in the directory by their proximity to the customer, languages spoken by the Notary and other factors. Also, Notaries listed in the directory will be background checked, giving the public additional reassurance when they meet with a Notary for services.

MLOMELI002@GMAIL.COM

18 Aug 2023

Hi, I just purchased the offer for findanotary.com but I am confused to the next steps. How do I create a profile on findanotary.com? I only received an email confirmation for the payment with no instructions about the profile.

21 Aug 2023

Hello. Please contact our Customer Care team at services@nationalnotary.org and one of our representatives can assist you.

Pamela Taylor

15 Aug 2023

Since this service is not live and cannot produce results, the intro rate should be a free 6 month trial and $30 annually for those with a NNA membership, NNA background screen, NNA trained or NNA NSA trained or some combination thereof. Offering a free trial could prove to be a promotional tool for the NNA when it receives the positive feedback that you hope to receive. If NNA charges for this and it ends up being non-beneficial for notaries, especially for notaries that have support you for years by purchasing your membership, products, services and training, that would make one want to seek the same from another company altogether. Many of us have been burned by other companies on products like this and it does not feel great being had. I only hope that the NNA reconsiders and return to your loyal customers some of what we have helped you build by allowing us to test this service without risk.

Annette DONKER

Signingagent.com is already a directory set up for background checked notaries through the NNA. This comes with the background screening and membership. Why are you not promoting that site instead of making a competitive site and asking for more money from notaries? You know the current state of the market and must know notaries are struggling. This borders on unethical. I am truly disappointed in the NNA.

24 Aug 2023

Hello. SigningAgent.com is used primarily by lenders and signing services to find the best qualified Notary Signing Agents for loan signing assignments. FindaNotary is for customers from all walks of life who need Notary services. If you offer general Notary services in addition to performing Signing Agent work, a FindaNotary listing is a great way to help potential customers find and contact you more easily and grow your customer base.

David Booth

08 Aug 2023

I'm an NSA commussioned in two state. Will I be able to modify my profile to add both states in the listing. NSA is not a user friendly database for notaries. Nor is NNA for that matter. Requiring us to have two accounts with dual membership is just silly

Hi David. We apologize for the inconvenience. Currently, we do not have the ability to support two commissions under a single profile. Each commission necessitates a separate profile, resulting in the generation of individual NSA profiles. For additional guidance on configuring this setup, please contact our customer service department at 800-876-6827. Representatives are available Monday through Friday from 6:00 am PST to 5:00 pm PST, with limited hours on most weekday holidays.

wfelts@signix.com

03 Aug 2023

Is this service only for in-person notarizations or does this apply to Remote Online notarizations? Could this also apply to In-Person Electronic Notarizations?

Hello. On FindANotary.com, each user can list the services they provide and in what form. That information is searchable. So the answer is yes, you can provide any type of notarial service that you are authorized to perform.

Lorraine Schechter

29 Jul 2023

Is this site live yet? When I search Notary Near Me or Notary Bend Oregon, this site does not come up. I don't see it listed anywhere in a Google search. How does this appear online for a client looking for a notary? Does someone have to be familiar with Findanotary.com in order to find their local notary? Also, when I registered, the site only allowed me to insert my hours and no additional profile information. Will I have a login/password to update my profile?

31 Jul 2023

Hello. We are currently expecting the directory to go live in August. We will be providing information the exact date along with information on where to go to fill out your profile prior to the directory going live to customers soon.

Nancy Metallo

Would this option be beneficial for a notary that only does remote online notary work?

Hello. FindaNotary.com is designed to help customers seeking general Notary services locate qualified, background-screened Notaries in their area, including remote notarization services.

Paula Ortiz

This is great! I haven’t been able to get customers and this is a great tool. I am excited about it. I just created my website and I linked it to Google, hopefully all this tolls help me to get more traffic coming.

Thanks, we're glad you like it! Please contact us if you have any questions.

Rose E. Wall

25 Jul 2023

If I have a complete and accurate profile with NNA that is included with my NNA membership, why do I need to sign up with your service that would be an additional membership cost?

26 Jul 2023

Hello. If you're referring to a listing on SigningAgent.com, SigningAgent.com is primarily used by lenders, signing services and title companies to locate NSAs for loan signing assignments. FindaNotary.com is designed so that members of the public can locate your services when they are seeking a Notary for general notarization services.

Jose Figueroa

20 Jul 2023

Does Findanotary.com have a feature or an option to show notary not available? Say for vacation, family emergency, etc?

29 Aug 2023

Yes. In the “Availability” field you can note when you are temporarily unavailable.

Teresa Ling Hicks

I am very excited to see the results of Findanotary.com. I anticipate it taking a moment for people to catch onto. I do hope it opens the door to much success to notaries.

Candy Lara

Hello, I am thrilled about this service. I have been trying to promote my mobile notary service for a while now and haven't had much business. People are in need of mobile notary services for many things aside from loan transactions and they don't know where to find it. Hopefully this will help. My question is will our service be promoted as a mobile service? Many of us do not have a place to receive customers in our homes. I see people stating that they can only charge $2-2.50 per notarization. That is only if the person is coming to you, but if you travel to them, you add a trip fee to that.

Kimberly Kendall

What kind of market will you be doing to give the site visibility to the public?

We have an accomplished team of digital marketing experts who are using a variety of innovative methods to drive consumer traffic to FindaNotary. Search engine optimization, ads, and inbound and outbound marketing tactics are among them.

Rudy Ramirez

In California, we have already passed a background check? Another background check seems redundant, or does this not apply?

21 Jul 2023

Hello. The Notary background screening results in states such as California are only available to state officials for review. States do not provide background reports on Notaries to businesses or private individuals.

Cost to High

The price should be different for members? Why aren't members of the NNA not getting a discount on a yearly subscription?

Hello. An introductory subscription rate of $30 for six months is currently available to all Notaries who sign up.

Dawnsherrae Bryant

18 Jul 2023

Greetings! Can this be used in Maryland?

19 Jul 2023

Hello. Yes, there are no location restrictions for U.S. Notaries.

Nancy M Metallo

13 Jul 2023

Is there an opportunity to advertise that I am a full time RON? Is there a way for me to state that I am Signing Agent Certified? Is there a way for me to post that I have completed +10,000 general notarizations, and +3000 Real Estate documents?

Yes, there are several opportunities in your profile to promote your services offered, certifications, qualifications and experience. They include a freeform “About” section, as well as fields that highlight your service, service types, years of experience, and training.

barriosemail@gmail.com

Hi. Perhaps I missed it but I could not find anything that mentions that these paid profiles are Search Engine Optimized. Are they indeed? Thanks.

Yes. We have an accomplished team of digital marketing experts who are using a variety of innovative methods to drive consumer traffic to FindaNotary.com. SEO is one of those methods.

Willie D. Williams

Can you use a company name for this service?

Yes, you can enter your name and your company name in your profile.

Shavon Sweda

12 Jul 2023

Hello, Will this feature be available to NNA members for free or at a discounted price? If I pay the $30, can I cancel after the six months?

Hello. The introductory discount rate of $30 for six months is available to both members and non-NNA Notaries. The 6-month subscription automatically expires at the end of the period, so there is no need to cancel. After the subscription ends, subscribers have the option to renew their listing at the regular annual rate.

Susan D.

11 Jul 2023

I agree with the others. $99 is very pricey. Notary fees have not been increased by the state in years. Our cost to operate our business keep going up. Much of what this site offers is the same as other sites. It kind of feels like your mining for more background screening business.

Hello Susan. We hear your concerns about price, and are offering a six-month introductory subscription for $30. The reason for the background screening requirement is to ensure customers will contact reputable and trustworthy Notaries when they search FindaNotary.com for services.

JC

I’ve seen nothing about cancellation. What would be the cancellation policy? What is the cancellation policy during this first six months, what is the cancellation after the six months?

Hello. Cancellation policy information can be found here: https://www.nationalnotary.org/support/returns-and-refunds#membership

Aida Doss Havel

This cost should be included in our NNA membership. I will not pay for something additional on top of something that I already pay for and get almost no benefit from.

Hello and thank you for sharing your concerns. We are offering a lower introductory price of $30 for 6 months at this time. We want to make sure you find your NNA membership helpful. Information about resources and benefits available to NNA members can be found here: https://www.nationalnotary.org/membership. If you have feedback you'd like to share about your membership or suggestions that would help you, please email us at publications@nationalnotary.org and we will forward your suggestions to our Marketing team.

Michelle Montemorra

Your annual FindaNotary price is too high at $99. That said, if we sign up now and the site isn't live, will our 6 month price start once the site goes live, or only when we sign up? For example: Jack Smith signs up with Find a Notary July 11, 2023, but the site isn't live until August 15, 2023, when does the 6 month term at $30 introductory price start? If the site isn't live yet, the term that the Notary should be charged is once it goes live, not their date of signing up. Clarification is needed. Also, if the Notary is a current NNA member, will their current information, profile and/or credentials there populate on the FindaNotary site or have to be re-uploaded to this new site? If the NNA is running this new site, it should be automatically updated there IMO. Also, what, if any additional services and search options are there on FindaNotary vs. our SigningAgent.com? What makes it better, unique, and/or different? I'm sure many members and Notaries want to know.

Hi Michelle, thank you for reaching out to us. Yes, while you’ll be charged at sign-up, your 6-month subscription starts when the site is live. If you have a completed SigningAgent.com profile, that information will populate your initial FindaNotary.com listing. However, you may edit any information fields in your FindaNotary.com profile that you would like to change. SigningAgent.com is used primarily by lenders and signing services to find the best qualified Notary Signing Agents for loan signing assignments. FindaNotary.com is for customers from all walks of life who need Notary services. If you offer general Notary services in addition to performing Signing Agent work, a FindaNotary.com listing is a great way to help potential customers find and contact you more easily and grow your customer base.

Irma pfeffer

28 Jun 2023

Does that $99 have to be paid every year?

Hello. Yes, it is an annual subscription fee. However, we are currently offering an introductory discount price of $30 for 6 months. You can find more information at FindaNotary.com.

Malena

27 Jun 2023

Can we upload our own photo for our profile on FindaNotary.com once we sign up?

Yes.

Matt Miller

12 Jun 2023

I signed up for your 6 month special but cannot find my listing. When does the site become searchable?

20 Jun 2023

D. Green

10 Jun 2023

How will the NNA get customers to use the findanotary.com? When they can just google, notary near me. How is this any different?

Hello. We will be actively marketing FindaNotary.com on Google and other search engines. The directory will give customers seeking Notary services to ability to filter their search to find the exact Notary they need when they need it. For example, customers will be able to search Notaries in the directory by their proximity to the customer, languages spoken by the Notary and other factors. Also, Notaries listed in the directory will be background checked, giving the public additional reassurance when they meet with a Notary for services.

NaahLL

08 Jun 2023

I agree with others that the annual fee should be less. How long is the 6-month discount price available for? When will that option end?

Sooroojnee EDOO

05 Jun 2023

I am interested in registering in FindaNotary.com

lm

The $99 fee should be lower for NY - we can only charge $2

Darell Stokes

Do you provide the data for number of inquiries for my area per annual. I would like to know the type of business potential this resource could provide. We as Notaries are often sitting on so called potential sites for months/years without ever as much as one lead. I think for $99.00 some data would be beneficial. Thank you

Davida Benson

At a time when interest rates are steadily increasing and small business owners, like myself, are facing high inflation on everything, I would seriously suggest reconsidering the $99 sign up fee to join FindaNotary.com. Some state notary fees haven't been increased in decades.

Ruben T Garcia Sr

If we sign up for the six months trial for the $30.00 after that do need to pay the $99.00 what is the fee for the remaining six months or does a new year start.

Hello. After the 6 month trial period is over, the standard price will be $99 for 1 year if you choose to renew. Renewal is not automatic.

A. Richter

How does NNA intend to 'sort'.? Alphabetically by zip code? All notaries in a zip randomized? Nearest notary first? All notaries within a given mileage radius? Still think it's too pricey for many areas.

Hello. The directory will include multiple filters that a customer may use to help refine their search, including distance from the customer, languages spoken by the Notary, and other factors. If there are two Notaries that fall within the same distance during a search, the directory will sort them by availability.

hello@tatianaedwards.com

Thanks for thr response. But the background check was completed by a different vendor within the last week.

In that case, no, we're sorry but you would not be able to use that check for FindaNotary.com.

N R

Will you be investing in SEO optimization for FindaNotary.com (I hope so for that annual fee)? If so, this could be a great tool...in fact, I've wondered why this wasn't available through NNA.

Jeressy Antoine Chevalier

Where do I need to go to get a background check ?

Hello. Listings will be available to Notaries who have been background screened through the NNA. To obtain a background screening, go to NationalNotary.org/Signing-Agent, click “Become a Signing Agent,” choose the NSA Background Screening Only package then add the FindaNotary subscription.

Think you should provide a bit more info about how this site will function as $99/year is pricey when most GNW customers usually have only 1 or 2 documents requiring notarization. If it works like your Signing Agent site (which is completely randomized and favors the newest notary)....not good, NNA.

Hello. FindaNotary.com is being offered as a resource to help customers who need general Notary work find Notaries more easily.

Hello. What if I have a recent background check that was conducted? Can that be used?

Hello. If you obtained your background check through the NNA then yes, you should be able to use it.

Jayati Jenkins

Please reconsider the pricing to be added to this list. Those of us in NJ can only charge $2.50 per notarization. $99 is not cost effective for us. Thank you.

Dana Antoun

Could you please send more information on this?

Hello. We will publish more information as updates become available. In the meantime, you can also visit the signup page for more information: https://www.nationalnotary.org/campaign/find-a-notary

Kevin Swogger

This sounds like a great tool to help all of us in the industry

cstevenson@mkmnjlaw.com

I am confused about the FindaNotary.com. The article says that listings are $30 for 6 months if you sign up right now; however, you still need a background check I assume. How much is the background check? Thanks

Hello. You can email our Customer Care team at services@nationalnotary.org for information on background check options through the NNA.

Lady Cintron

I am in need of these services, I have not been able to start my notary due to no connections or someone to go to if I have questions. Please advise.

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