The Notary Hotline receives hundreds of calls daily from Notaries nationwide who find themselves in challenging situations. To boost your knowledge of Notary standards of practice, we’ve created a series of scenarios based on actual situations and ask a simple question: What would you do?
Verifying the identity of signers is one of a Notary’s most important duties. Most of the time, it goes smoothly: The signer hands you a state-issued ID, you compare the photo and description to the signer and everything seems to match. But sometimes there’s a red flag. Maybe there’s a weight difference, a different hair style or an obvious age difference. Does it mean the signer is an imposter? Or is there a good explanation?
This real-life scenario presents just such a conundrum. Imagine a 16-year-old male comes to you to notarize his signature on a birth certificate correction form. He hands you an ID card issued by the state Department of Motor Vehicles. The name matches, but the picture on the ID is that of an 8-year-old child. “I’ve had this card for a long time,” the teenager says. “That’s what I looked like when I first got this ID card.”
What would you do?
Do you think the signer’s explanation is plausible and perform the notarization? Do you suspect he’s lying and refuse to continue? Or is there another alternative you would choose?
To participate in this week’s “What Would You Do?” scenario, share your answers in the comments section below. We may mention your response in next week’s Bulletin, when we offer the best possible answer(s) to this notarial challenge.
David Thun is the Assistant Managing Editor with the National Notary Association.
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