The National Notary Association (NNA) has named the Automobile Club of Southern California as its 2016 recipient of the March Fong Eu Achievement Award. The organization honored the Auto Club for establishing its Centralized Notary Administration program — a program that demonstrates the organization’s unwavering dedication to notarial excellence, and the high value it places on the role Notaries play in the American economy. The Auto Club will receive the Award during the NNA’s 38th annual Conference in Anaheim, Calif., June 5-8.
“This is the second time in 37 years that we’ve honored a company. The first time, we awarded JPMorgan Chase in 2014 for establishing their groundbreaking One Chase Notary program. This year, we’re proud to honor the Auto Club for its innovative program, its dedication to excellence, and its recognition of the special role Notaries play in the everyday lives of Americans,” said Tom Heymann, NNA President and Chief Executive Officer. “What the Auto Club has accomplished is incredible and shows how much they value providing Notary services to their members.”
The Centralized Notary Administration program is a hub of information that tracks everything from commissions and education requirements to new laws that may affect day-to-day operations. Auto Club administrators undertook a massive effort in 2011 to centralize its Notary administration in order to streamline processes and better care for the Notaries who work for them. The offering of notarial services is so important to the organization and its members that entry-level member service employees must become Notaries before they can be promoted. Now, more than 800 Notaries work in 89 branches in Southern California as well as in AAA Hawaii and AAA New Mexico, which are supported by the Auto Club.
“We were extremely excited to see that all the effort we put into developing this program has been recognized by the NNA,” said Tari Cody, Sales and Service Manager, Branch Operations Administration. “It hasn’t been easy, but the complex process has been worth it.”
The Award is named for its first recipient — California Secretary of State March Fong Eu — whose accomplishments in service to Notaries set a high standard by which all subsequent recipients are measured. The Auto Club’s efforts have resulted in a Notary force that is supported, educated, and ready to serve customers who come to its branches needing help with urgent paperwork that could make or break a home purchase or a trip overseas.
The Automobile Club of Southern California, the largest member of the AAA federation of motor clubs, has been serving Southern California since 1900. Today, the Auto Club’s members benefit from its legendary roadside assistance, insurance products and services, travel agency, financial products, automotive pricing and buying programs, automotive testing and analysis, trip planning services and highway and transportation safety programs.
About the National Notary Association
Established in 1957, the National Notary Association (NNA) is the leading professional authority on the American Notary office and is dedicated to educating, serving and advocating for the nation’s 4.4 million Notaries. It published the Model Notary Act to help lawmakers enact effective legislation and created The Notary Public Code of Professional Responsibility — a standard for best practices and professional conduct. To learn more, visit NationalNotary.org.
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