NNA 2014
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June 1-4, 2014, Phoenix, AZ

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Workshops

Workshops

NNA 2013 includes a variety of keynote presentations, panel discussions, workshops and hands-on labs. A preliminary list of workshops is listed below*. Click on the title of each workshop to view a brief description of the content to be covered.

*Preliminary schedule only. Workshops are subject to change.

General Sessions

Knowledge 2.0

An engaging discussion and keynote address regarding the escalating need and benefit for Notaries to obtain greater knowledge and skills to satisfy increasing demands for superior performance — or be left behind.

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Evening Networking Event

Discover how you can earn extra income. Leading title companies and signing services will be on hand to sign up Loan Signing Professionals.

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The Current and Future Education of Notaries — Secretary of State Panel

Top state Notary officials will provide insight into what works in Notary education and how it benefits Notaries and the public. You’ll get an inside look at the need for knowledge, training requirements, and Notary discipline.

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Notary Signing Agent 2.0

This keynote address will tackle requirements for Notary training, and certification to comply with vetting, service and privacy regulations, and the need to provide customers with superior service.

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Professional Notary Workshops

Notary Signing Agent Certification Training 1

Part 1 of 2; based on the NSA Certification Training Course. Background screening and exam not included; must be purchased separately. Both must be passed to achieve certification.

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Notary Signing Agent Certification Training 2

Part 2 of 2; based on the NSA Certification Training Course. Background screening and exam not included; must be purchased separately. Both must be passed to achieve certification.

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Discovering Notary Income Opportunities

This workshop will provide an overview of how to use Notary skills to earn money as an independent Notary and explores where to find work.

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Your First Loan Signing from A to Z

This introductory workshop will teach new NSAs, and Notaries who are interested in becoming an NSA, the steps necessary to complete a loan signing.

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First Steps to Promoting Your Business

This workshop will give you ways to promote and grow your business, including sales basics, networking, how to launch a website and an overview of the role social media plays.

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Professional Sales Tactics that Work

Experienced business owners will learn new tactics to get business through sales calls and presentations, including identifying prospects, cold calling, and following up. First Steps to Promoting Your Business or equivalent experience required.

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How to Start Up and Run Your Notary Business

This introductory workshop will help new or prospective business owners make decisions on equipment, supplies, scheduling, bookkeeping and more.

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Manage Your Books and Collect for Services

This advanced-level workshop will discuss intermediate bookkeeping techniques and software options, payment expectations and collection techniques. How to Start Up and Run Your Notary Business or equivalent experience required.

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How to Manage Difficult Signers and Control the Signing Table

Establishing and maintaining control of the session is essential for a smooth, efficient signing. This workshop will teach you techniques to quell the most disruptive, disinterested and distracted signers and situations — parties in disagreement, too many questions, failing to follow instructions, distracting children and pets, unsuitable signing environment and more.

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Qualities of the ‘First-Called’ NSA

Are you looking for more signings? Learn what attributes lenders, title companies and signing services expect of NSAs, how to develop them, and how to get on the same page.

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Nurturing Your Drive to Succeed

Staying motivated through the ups and downs of an independent-contractor business can be difficult. Learn simple steps that will help you remain calm when things go awry and signers are upset, and how to put bad experiences behind you.

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Your Next Step: Starting a Signing Service

A signing service owner will give you the know-how to multiply your income by creating a network of NSAs that work for you.

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Ask the Experts: Professional Notaries — Panel

A panel of guest speakers will answer questions submitted by NNA 2013 attendees.

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Producing Results with Social Media

So you’ve set up your Facebook and Twitter accounts. Now what? An industry expert will walk you through the ways social media will help build your business. Hands-On Intro to Social Media or equivalent experience required.

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Grow Your Business With Search Engine Marketing

You’ll learn the ins and outs of becoming more visible on Google via search engine optimization and making sure your site gets the traffic you need. First Steps to Promoting Your Business or equivalent experience required.

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General Notary Workshops

Notary Essentials 1: The 5 Steps to Notarization

Part 1 of Notary Essentials will give you an introduction to the responsibilities of a Notary and the five steps to performing a notarial act.

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Notary Essentials 2: Performing Common Notarizations

Part 2 of the Essentials course explains how to perform acknowledgments, jurats (verifications), oaths/affirmations, signature witnessing and copy certifications.

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Panel: Hot-Button Issues

A panel of experts will discuss and debate various topics, such as determining willingness and awareness, matching IDs and signatures to document names and signers’ privacy rights. Questions will be taken from the audience.

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Four Ways to Avoid Liability Pitfalls

Learn how you can stay safe by complying with laws, following best practices, keeping a journal and having E&O insurance.

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Handling Special Documents and Unusual Requests

While many notarizations are routine, do you know what to do when an unusual document or request is presented to you? We’ll discuss how to complete valid notarization requests on unfamiliar documents, handle common non-notarization requests, and avoid providing unauthorized legal advice while doing so. Hands-On Intro to the 5 Steps of Notarization, Notary Essentials, or equivalent experience required.

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Balancing Duty to Your Employer, Your State and Yourself

This workshop will help you understand when your employer may control your actions as a Notary and when you must follow state laws and rules, understand who is liable for your actions, and answer questions regarding limiting services to customers, refusing particular documents, identification requirements and more.

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Ask the Experts: Notary Practices — Panel

A panel of experts will answer questions submitted by NNA 2013 attendees.

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Who Cares About the Affordable Care Act?

This course will focus on how the Affordable Care Act affects the Notary as well as providing direction on medical powers of attorney, living wills and notarizing for signers in fragile health.

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The Latest on Electronic Notarization

You’ll receive an update on the status of electronic notarization, where it’s done, where it’s not, and how it can be used.

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Interactive Workshops

Hands-On Intro to the 5 Steps of Notarization

One-on-one demonstrations of common notarial acts with practical training and personal interaction with instructors.

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Hands-On Intro to the Loan Signing Appointment

Walk through a complete loan signing and review all of the documents in this small-group session. You’ll get one-to-one instruction and gain the confidence you need.

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Hands-On Intro to Social Media

Explore the uses and capabilities of social media to build your business, and help you get started or advance your use of Facebook and Twitter.

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Special-Circumstance Notarizations

Participate in discussions and demonstrations about common special circumstances such as non-English-speaking signers, foreign language documents and missing or unacceptable Notary wording, etc. Hands-On Intro to the 5 Steps of Notarization, Notary Essentials or equivalent experience required.

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Tips & Tricks for Experienced NSAs

This workshop takes loan signings a step further and explores techniques for handling special circumstances, dealing with potentially illegal requests and understanding the special considerations for loan signings involving representative signers. Hands-On Intro to the Loan-Signing Appointment, Your First Loan Signing from A to Z, NSA Certification Training or equivalent experience required.

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Texas Day Pass Workshops - June 3

TX Notary Essentials 1: The 5 Steps to Notarization

Part 1 of Texas Notary Essentials will introduce you to the five simple steps you need to take to complete any notarization, with an emphasis on Texas Notary law.

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TX Notary Essentials 2: Performing Common Notarizations

Part 2 of the Essentials course will instruct you how to complete common notarizations like acknowledgments, jurats, and copy certifications.

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TX Discovering Notary Income Opportunities

There are many ways to use your Notary commission to earn extra income — both part- and full-time. A Texas Notary Signing Agent will reveal what the opportunities are and provide secrets to getting started.

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Platinum Sponsor

Merchants Bonding Company

Silver Sponsor

ServiceLink

Thank you to our 2014 Sponsors