Shipping Rates & Tax Information

100% Satisfaction Guarantee

If any supply item fails to live up to your expectations, you may return it within 30 days for a replacement or refund. Contact Customer Service at 1-800-US-NOTARY (1-800-876-6827).


Order & Shipping Information

Order Fulfillment

We normally fill your order within one business day of receiving it, except for Custom items (see "Custom Orders" below).

Ground

We ship UPS Ground or first-class mail. Your order will typically arrive within 7 to 10 working days. Custom items will be shipped separately, as soon as they are available.

2-Day / Next-Day Air

Orders received by 12:00 p.m. Pacific Time (Monday - Friday) will be shipped the same day, except for Custom items. Custom items will be shipped separately, as soon as they are available.

P.O. Boxes

Orders cannot be shipped via UPS or Fed Ex to P.O. Boxes. We will ship via first-class mail if P.O. Box is provided.

Saturday Delivery

Not available for Web orders. Please contact Customer Service at 1-800-876-6827.

Custom Orders

When ordering Custom items, be sure to accurately enter all custom information on the Order Form. We cannot produce these items unless this information is provided. Please double check to make sure all information is correct, as we cannot be responsible for your errors.

Custom items require approximately three days to produce (except Business Cards, which take 2 - 4 weeks to produce).

Notary Seal Stamps and Embossers cannot be manufactured until all required documents are received by fax or mail. For assistance, call us at: 1-800-876-6827.

Custom items will be shipped separately, as soon as they are available.

Custom Items Include: Notary Seals and Business Cards.

Notary Seal Stamps and Embossers

These items are custom made to your state's specifications. Please allow 2-3 business days to manufacture and ship.

Notary Seal Stamps and Embossers cannot be manufactured until all required documents are received by fax or mail. For assistance, call us at: 1-800-876-6827.

Notary Seal Stamps and Embossers will be shipped separately, as soon as they are available.

Complete Notary Packages

Items in the Complete Notary Package are shipped separately: (1) Supplies, (2) Seal, (3) Bond (see below); (4) E&O Insurance (where applicable). All items will be shipped as requested, when available.

Notary Bonds

Notary Bond filing procedures vary by state. Please contact us at 1-800-876-6827 for questions on instructions and required documentation. Should you prefer to request expedited shipping for the Bond only, the following surcharge will apply: 2-Day = Additional $11.95 Next-Day = Additional $20.95

Special Shipping Requests

For special shipping requests, call us at: 1-800-876-6827.

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Shipping Rates

Shipping rates for orders that include Complete Notary Supply Packages may vary from the table below.

Order Total Ground 2-Day Air* Next-Day Air*
$0 to $15.00 $6.95 $11.95 $20.95
$15.01 to $40.00 $7.95 $12.95 $23.95
$40.01 to $65.00 $9.95 $13.95 $26.95
$65.01 to $95.00 $11.95 $15.95 $29.95
$95.01 to $120.00 $13.95 $17.95 $33.95
$120.01 to $150.00 $15.95 $19.95 $38.95
$150.01 to $250.00 $17.95 $22.95 $44.95
$250.01 to $350.00 $22.95 Call Call
For order totals over $350.00, call for rates.
  • All shipping rates are subject to change.
  • Rates listed apply to contiguous 48 states.
  • For shipment to other destinations, call for rates.
  • You must contact Customer Service to verify all 2-Day and Next-Day Air shipments of Bonds and Errors and Omissions Insurance policies.
  • Shipping charges do not apply to Membership, Bonds*, E&O Insurance, Seminars and Online Training.
    *Expedited shipment of a Notary Bond requires a shipping surcharge:
    2-Day = Additional $10.95 Next-Day = Additional $19.95

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State and Local Taxes

Applicable state and local sales tax will be added for deliveries to California. Sales tax will be added to online orders; if ordering by mail or fax, be sure to include sales tax based on shipping address.

NOTE: Membership, Bonds, E&O Insurance, Seminars, and Online Training are non-taxable.

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Refund Policy

100% Satisfaction Guarantee within 30 days of the date of shipment on any NNA supply item (physical products). NNA Seals are guaranteed for the life of your commission. If incorrect supplies are ordered, exchanges will only be made if supplies are returned within 30 days in their original condition. No refunds are provided for “personalized” supplies. All returns require prior NNA approval (including return shipping charges). A $10 shipping/handling charge will be deducted from all returns.

If your commission order cannot be completed after nine months from the original order date OR thirty days from your commission start date, whichever comes first, the NNA is no longer obligated to complete your order and your payment becomes non-refundable.

Membership/Hotline/Subscriptions
All NNA subscription based products carry a 100% Satisfaction Guarantee and will be refundable on a simple pro-rated basis from the date the subscription-based product was ordered.

Bonds/E&O Insurance
Bonds cannot be refunded after they have been filed with the county or state. Errors & Omissions insurance may be returned by agreeing to the release of liability clause provided by the NNA returns authorization team.

Seminars/Online Training/Live Scan
The NNA requires 24 hour notice prior to your seminar date to reschedule free of charge. All cancellations made less than 7 days prior to the initial seminar date will incur a $50 processing fee. No shows for a seminar are not eligible for a refund, a $25 fee will apply to rescheduling based on availability of the course at the NNA’s discretion. Exam retakes require a $20 check or money order payable to the Secretary of State at the time of your retest. Online courses will be refunded as long as the online course has not been started. Live Scan services are non-refundable. In the event your State rejects your fingerprint scan, please contact us for further instructions.

All NNA policies referenced above are subject to change without notice.

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