Notary Bulletin

Hotline Tip: What Do I Do If The Names On The ID And The Document Don't Match?

I recently encountered a signer who had his name legally changed, which means the name on his ID doesn’t match the name on the document. What method can I use to properly identify him? - J.H., Venice, Florida

If the name on the document and the name on the ID do not match, then a Notary may use a credible identifying witness to identify the signer (FS 117.05 [5]). Under Florida law, every credible witness must personally know the document signer. If there is only one credible identifying witness, he or she must also be personally known to the Notary. If there are two credible witnesses, they don’t need to be personally known to the Notary, but must be identified through an acceptable identification document (FS 117.05 [5] [b]).

Laws vary from state to state, so Notaries in states other than Florida should consult their statutes with regards to using credible witnesses.

Confronted with a tricky notarization? Unsure how to proceed? NNA members have unlimited access to our expertly trained NNA Hotline counselors to help you with all of your notarial questions. Call (888) 876-0827, Monday through Friday, 5 a.m. to 7 p.m. PST; Saturday, 5 a.m. to 5 p.m. PST

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Quiz: The Many Types Of Notarial Acts

Notaries perform many different duties for the public — and it’s easy to lose track of the different acts and what states they’re authorized in. Test your familiarity with common — and uncommon — notarial acts.

(A link to the correct answers is provided at the end of the quiz.)

Confronted with a tricky notarization? Unsure how to proceed? NNA members have unlimited access to our expertly trained Hotline counselors to help you with all of your notarial questions.

(888) 876-0827

Monday through Friday:
5 a.m. to 7 p.m. PST

Saturdays: 5 a.m. to 5 p.m. PST

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